Policies and Protocols
Publications and statutory documents relating to how the Authority conducts is business.
Annual Report and Improvement Plan Containing the corporate vision, service delivery plans and performance targets.complaints
Advice in Welsh or English on how to make a complaint or give feedback to the Authority
Publication Scheme Produced under the provisions of the Freedom of Information Act 2001. A list of the classes of information held by the Authority, the manner in which it intends to publish the information and whether a charge will be made for the information.
Welsh Language Scheme How the Authority will conduct its business in relation to the use of the Welsh and English Languages.
Strategic Equality Plan explains how we plan to meet our statutory duties in relation to the Equality Act 2010
Communications and PR Strategy A framework for communicating the work of the Authority to the public
Green Dragon Environmental Scheme Setting standards for how the Authority runs its business in line with principles of good environmental managment.
Environmental Policy The actions the authority will take to mitigate our key environmental impacts.